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UP2516D color presets

January 11, 2017, 2:30 am
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Quick question about the UP2516D monitor. 

I have a problem with the uniformity compensation. Once switched off the left side of the screen has a subtle green tint and the right side is tending towards pink. 

Now uniformity compensation is only possible in the Color Preset 'Standard'. My question is; what color gamut am I in when the preset is switched to Standard. Is it 100% sRGB, or 100% aRGB or something else?

When i switch to AdobeRGB color preset (or sRGB) i lose the uniformity compensation and my screen has a green tint on the left side again.

Thanks!

Amren

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S2417DG Monitor detected, but no image

January 11, 2017, 4:47 am
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I am trying to connect the monitor to an Acer Aspire V Nitro Laptop with Win10 and an Nvidia Geforce GTX 960M inside. Connection is made via HDMI. The monitor seems to work with other laptops, the cable also isn't the problem and my HDMI-port on my Laptop also Works. Just this specific laptop does not seem to fit with the monitor. Is there anything on the software-side that could be wrong? 

The laptop recognizes the monitor and it says that the latest drivers are installed. Device-Manager also does not display any warnings. There is just no image when I set the display in the windows menu. 

Looking forward to your help. 

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WM713 Wireless Mouse

January 11, 2017, 8:47 am
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I have a WM713 wireless mouse.   Now that all of my notebooks are using Windows 10, wondering if I don't need any drivers for this or if there is a better driver than Windows 10 comes with for this mouse.

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SE2717HX does not support native refresh rate/resolution

January 11, 2017, 2:00 pm
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Hi, I just got a new SE2717HX monitor today.  On the Dell specs page it lists the native resolution as 1920x1080 @ 75hz (HDMI).  In the settings for the actual display it says it supports a maximum resolution of 1920x1080 @ 60hz.  I can not manually adjust the refresh rate to 75hz but I can get it to 74hz.  However, if I load some games the screen goes dark and says that the resolution is not supported.  Is there a setting on the monitor that I am missing that would allow me to get to 75hz and have everything working properly?  Thanks.

Link to product: accessories.dell.com/.../productdetail.aspx

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Am i missing something (probably)

January 10, 2017, 6:42 pm
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Hi,

I have recently purchased an XPS 15 9550.  I want to extend to an external monitor (like it did with my old XPS 13).  So, I bought an adapter that (on the Dell site) claimed to be compatible.. it wasn't.  Now after many, not very helpful support chats I am thinking I am meant to buy a $250 - $300 "Thunderbolt" adapter as well?  

This can't be the case just to have a 2nd monitor.. can it?

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New Dell UP2516D (A01) with HDCP issues

January 12, 2017, 10:15 am
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My New Dell UP2516D (A01) and new PC don't like each other.

Under the NVIDIA Control Panel I get and "Alert" saying "A Repeater is connected to you system.... etc"

The system will not play or display HD content from any source, be it Blu-ray optical, image on HDD, stream from UV (Flixster, Sony etc). And all the associated librarys and view applications for those stream services show that with this hardware only SD versions are available; and those same libraries when view on my budget Lenovo laptop show up as being available in HD and SD and accordingly play in HD.

The monitor is connected to the Asus Nvidia GeForce Turbo GTX1070 - 8G video card via a DP to Mini DP cable.

I have also tried an HDMI to HDMI cable and it made no difference to inability to play or stream HD content.

I have spent 3 hours on the phone to Dell support in the Philippines.

I have spent 2 hours online with Nvidia support.

We have clean removed and clean reinstalled all NVidia and Dell drivers; installed numerous diagnostic software to capture system and monitor info.

And in addition the Service Tag and serial number on the unit aren't even accepted by Dell's support website, so I could even log the issue online in the usual manner, and no one at Dell can tell me why this brand new monitor doesn't even allow me to register it in their system!?!?!?!?!!?!?

Kinda of at my ends whit with all this... is there an Dell Obe Wan, because that person will be my only hope. Otherwise this screen can go back to its original home.

Thanks in advance.

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Dell u2413 Monitor not recognized by Dell Display Manager or Dell Ultrasharp Calibration Solution

January 12, 2017, 11:35 am
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Bought a X-rite i1 display calibrator to be able to hardware calibrate my Dell u2413 Monitor but there seems to be a communication problem with win 10 even though there is a win 10 driver installed for the monitor. Is there a solution to this for win 10? Otherwise I don't have much us of the x-rite since im not interested in software calibration...

Plz help?

Monitor connected with Displayport and Usb connected to monitor via usb 3.0 port, (Tried 2.0 as well, no differance)

Intel i7 930 2,8Ghz, 24GB RAM Win 10 Pro.

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Please Help with U2417H Monitor connection

January 12, 2017, 7:49 pm
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I'm trying to connect this monitor (U2417H) and keep getting - NO SIGNAL - What cable do you use to connect via USB.  The monitor came with: 

Ports and Slots:
1. AC power | 2. HDMI/MHL | 3. DisplayPort (in) | 4. Mini DisplayPort | 5. DisplayPort (out) | 6. Audio line (out) | 7. USB upstream | 8. USB downstream

Cables included:
1. Mini DisplayPort to DisplayPort Cable (1.8m)
2. USB 3.0 Upstream cable (1.8m)

The 3 Dell computers I have do not have any DP port just USB. What in the world am I doing wrong??? Or do I need to buy a cable or USB adapter?

Thanks

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u3417w backlight bleed issue

January 13, 2017, 3:11 am
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Hello,

I recently purchased a new monitor, u3417w. Overall I am very happy with the display except for backlight bleed I have noticed.

Attached are the photos taken, with brightness set at 65%. Taken from a distance so this is not ips glow. Whereas there is some blb in upper corners I wouldn't consider that an issue. My concern are the lower ones, especially the lower-left, which I can see clearly even in dim daylight. The monitor is marketed as being able to deliver multimedia content and when watching dark scenes in a movie, this is clearly noticeable.

My question is - is this above or below the average for dell ultrawides. If I go for a replacement am I likely to get a more uniform panel?

The batch code next to serial number is A00. Manufacture date October 2016.

Thank you for the answer in advance.

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Cannot Access OSD

January 13, 2017, 3:57 am
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We have just taken delivery of a new U2412M we cannot access the OSD, the only options on the buttons are to select the input mode. 

Please can you advise?

s/n: CN-0YPPY0-64180-6B2-6DKS

Tag: FK8JW62

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U2412M bottom half of screen rolling

January 13, 2017, 9:33 am
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I have a U2412M widescreen monitor that is about three years old and has suddenly developed a horizontal split where everything above it is ok and everything below it is flickering and rolling vertically.

The split is about 1/3 down from the top.

can anyone shed any light please.

Thanks John

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Dell S2716DG buzzing A04

January 13, 2017, 5:41 pm
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This monitor has a very loud buzzing noise I noticed right from turning it on and it's driving me nuts. I googled this and found it to be a common issue, but only if your settings are below the factory default. Mine is buzzing at factory default, it would only stop buzzing around 83% so I just left it at that. Later that night I came back, turned my monitor on, boom, buzzing sound again at 83%. Had to increase it to 90 for it to go away. I'm running out of values to increase it and its hurting my eyes. 

My build is from December 2016 A04; how has the quality got worse with the newest manufacturing models?. Is there anything I can do at all short of sending this back?

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Dell P2317H HDCP

January 13, 2017, 9:28 am
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I would like know if Dell P2317H support HDCP? If yes, over what connector:  HDMI, DP or both?

Tks

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S2716dg gamma setting

January 13, 2017, 4:01 pm
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Hello, 

The S2716dg is a great monitor, but the gamma out of the box is awful. It's looks so washed out and requires calibration. This is fine, but the ICC profiles or settings in Nvidia control panel do not hold in some games meaning they look washed out. 

Does dell have any plans to somehow do a firmware update that would allow owners to control the gamma from the OSD? This option would make this a truly excellent monitor. Please see if this can be done as it's the only downside of this monitor that is widely discussed online and in reviews, and its quite annoying to spend so much on a monitor to have this simple problem that could be sorted with an option in the OLD. 

Thanks

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Dell E1910C Monitor Freezing

January 13, 2017, 7:15 pm
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Reason line =

Dell E1910C

My dell monitor will start up fine when it is plugged in, but when I attempt to plug it in through VGA it freezes up, displays a black screen, and the buttons and power button no longer work. All the buttons work fine before the monitor freezes up. The error seems to be random (at least from my observations). If you leave the monitor sitting for a couple of days unplugged it will work fine for about a day, but then start freezing up again. I have already tried the factory reset in the onscreen display, and I held the power button for 30 seconds to drain the circuitry, but neither of them have any effect. I have also tried using it on different computers and reinstalling the drivers, that did nothing either. Time seems to be the only thing that helps it work again. Does anybody know what could be causing this problem?

Body =
* What is the 20 digit alpha-numeric monitor serial number and A0x revision?CN-0T571R-64180-97F-0Z5S A00

CN-0T571R-64180-97F-0Z5S A00

* To what computer model is the monitor attached?

Toshiba Satellite (Not important because it is synonymous across multiple computer models

* List all monitor cabling attached to the computer and the ports they are using

VGA (D-SUB) and Power

* What Windows power plan?

High performance

* Was the monitor purchased directly from Dell or some reseller?

Gift from a friend

Thank You in advance for helping me solve this problem.

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Pending payment dell

January 13, 2017, 11:52 pm
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Greetings all,

I bought a dell s2716g monitor from dell via paypal, and the transaction went through smoothly. However that transaction shows up as a pending payment on my paypal account. But when I called my bank today, they said they don't see anything of that amount from paypal or dell as charge or as hold on my credit card(I have credit card hooked up to my paypal account)
So I was wondering, when will I be charged for the product, and if at the time of charging my account if I don't have a sufficient credit/balance on my credit, will the order be delayed?

I live in Vancouver, Canada and my bank is CIBC if these information help.

Thanks in advance.

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E2416H Stuck in wrong resolution

January 14, 2017, 12:38 pm
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I bought this monitor several weeks ago for my Linux desktop that normally runs 24x7.  This morning, the computer was off.  When I turned it on, I could only get 1024x768 mode, and my Linux control panel doesn't even list 1920x1080 as a possibility.  I've tried using the Settings Editor to force the correct resolution, but that doesn't do any good.  Does anybody know how to fix this, or do I have to take it back to Frys?

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Faulty GPU ports prevent monitor from going to sleep normally

January 15, 2017, 5:21 am
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Hello all, 

I am using 2 Dell monitors,

  • p2414h connected to an EVGA geforce gt710 2gb via dvi-d.
  • p2417h connected to a Gigabyte geforce gtx 960 4gb via hdmi.


The issue is that the gtx960 has 5 faulty ports (3x dp, 1x dvi-i, 1x dvi-d) and the hdmi is the only one that will transmit any video signal.

However the hdmi has another fault. Whenever i turn off the pc, or 15 mins of idleness pass and it sends an off signal to the monitors, the main monitor that is connected to the gtx960 will display "searching for signal. if no signal is found it will go to power saving mode in 5 mins"

Usually when i turn off the pc, i immediately switch off the power strip adaptor. The thing that worries me, is that now when i turn off the pc and i go to switch off the power, the main monitor is still on and not in sleep mode.

Is there damage being done by turning it off like this? or is it ok? Should i turn it off by pressing its power button and then switching off the power adaptor? Is there a way to reprogram the monitor so it goes into sleep mode immediately after receiving no signal, and not waiting 5 mins?

Thank you all for your help!

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How to calibrate UP2716D Monitor?

January 16, 2017, 4:52 am
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Is x-rite pro calorimeter required required for calibrate UP2716D monitor?

is there any way to calibrate UP2716D monitor without using any hardware or device?

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Please analyse my u2515h display's uniformity.

January 15, 2017, 7:18 pm
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What do you guys think? How bad is it?

I do noticed some variation between up and bottom and left and right with my naked eyes. Not sure though if it's within spec for dell ultrasharp LCDs or not. Still under warranty.

I used an i1 display with displayCAL.

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