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Monitors show an CES 2017 very disappointing

January 7, 2017, 6:23 am
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Dear Dell,

With the exception of the fantastic UP3218K (32", 8K, but squarely targeted at professionals), your new monitor lineup offers absolutely nothing to get excited over. After a decade of stagnation, monitor technology for the enthusiast consumer is just starting to get exciting again (freesync/gsync,  HDR10, high ppi displays), but Dell seems to be sitting on the sidelines. :-(

At CES 2017, Asus and Acer both announced displays that clearly show where the industry is (and should) be headed:

Both monitors use the same panel (from AU Optronics) with these specs:

  • 27"
  • UHD (4k) IPS
  • Quantum Dot technology
  • HDR10 support
  • 144Hz
  • 1000 nits peak brightnes
  • DCI-P3 colorspace

Included are modern inputs and electronics (DisplayPort 1.4 and gsync). That's pretty much the monitor I've been waiting over a decade for. The problem, obviously, is that both monitors come from Asus and Acer. I'd be willing to look past the fact that their monitors are designed for 12yo gamers rather than grown ups, but I'm not willing to ignore that neither of these companies have great track records when it comes to monitor build quality (light bleed, defective pixels, creaky plastic, etc). I'd prefer to get this type of display from Dell, but so far... crickets.

Both are planning to release their monitors in Q2 2017. Dell, please release a worthy competitor. If Dell can use the same panel and add to that the following:

  • Dell infinity Edge (thin bezels)
  • Brightness sensor to automatically reduce brightness based on ambient light
  • Thunderbolt 3 [USB Type-C] with 100W power delivery
  • DisplayPort 1.4 IN [USB Type-C]
  • DisplayPort 1.3 OUT (for daisy chaining monitors)
  • gsync
  • 3 or 4-Port USB Hub

You'd have a winner on your hands. I'd buy three at almost any price. I'm sure hundreds of thousands of others would as well.

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u3417w hotkey to switch from 1 0n 1 to picture by picture with the display manager

January 7, 2017, 8:32 am
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Hi -

I have the U3417 with 2 computers and a cable box connected.  I'm looking for a hotkey that will switch the monitor from single source mode to picture by picture.  I've made hotkeys to switch the source when its one on one and also to swap the source when I'm pbp.  I'd love to be able to quickly with a hotkey switch the monitor from 1 source to picture by picture without having to open the display manager.  Can it be done?

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dell *** forum....lost my sales

January 7, 2017, 9:59 pm
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i just bought 3 monitors, and none are dell ....i bought 2 asus and one lg, ..2k,2k, and 4k......when dell changed the forum to this garbage, it ticked a lot of people off and me included..i said i would buy a dell again until they changed this forum,,and i meant it....and it continues.....dell use to have such a nice forum for its customers

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U2913WM died after 4 days?

January 7, 2017, 1:38 pm
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I just bought a Dell U2913WM 21:9, it died after just 4 days. I barely got to use it. Played a few games for a couple of hours + lots of web browsing (well as much as you can do in 3-4 evenings). Bought it from an online store here in Finland. (Tietokonekauppa.fi) Got it last Tuesday (January 3rd).

I have never had a product die this fast before, think it was my first Dell product. I mean I liked it for the few hours I managed to use it. Had a very sturdy stand and thin bezels, appart from 1 dead pixel every thing was fine. Good price too, well considering it only lasted 4 days perhaps not. *sigh*

I liked the 2560x1080p aspect ratio since it's not all that much more demanding than a regular 1080p screen for gaming, and the same amount of pixels vertically as my laptop.

The screen just suddenly got full of vertical blue lines and shut off. Won't turn on again. Only the LEDs above the buttons turn on when you press the power button. Can't open any menu and the screen remains pitch black,

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No VGA Cable

January 7, 2017, 3:37 pm
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I have a Dell E2416HM monitor and I have a HP laptop that runs windows 8.1 and I have a HDMI to VGA cable and I plugged the HDMI end into my laptop and the VGA end into my monitor ad my monitor is saying 'No VGA Cable' help me please.

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Can the P170S support a resolution of 1440x1152

January 7, 2017, 11:28 pm
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I have a specific need of finding a 17" 5:4 monitor for my multi-monitor setup. Does anyone know if the P170S will allow a custom input resolution of 1440x1152 (I know the stock resolution is 1280x1024)? Can someone try this via Intel/AMD/NVIDIA graphics settings? I have a Lenovo monitor of similar specs that allows 1440x1152.

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Dell SE2717H Horizontal lines

January 8, 2017, 10:19 am
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Hello there,

Im having an issue with my SE2717H as when returning from standy (for example when turning on the computer) when changing from POST resolution to windows desktop resolution appear an effect on the monitor which can be seen in the video below:

(Please visit the site to view this video)

Upon shutting down the monitor from the button and starting it up again or even changing the refresh rate in monitor settings, all is fine.

Ive tried self test of the monitor, 3 different computers (one laptop running on battery, with AC connected and 2 selfbuild computers, one of them running a GTX 760 and the other an RX 480 with and without line stabilizer)


* What is the 20 digit alpha-numeric monitor serial number and A0x revision?
CN-0K9V8V-64180-68T-0CRB
* To what computer model is the monitor attached? 3 different ones
* What video card/GPU is in the computer? inthel hd graphics, GTX 760 and an RX480
* What video out ports are on the video card/GPU or computer? hdmi
* List all monitor cabling attached to the computer and the ports they are using hdmi
* What Windows power plan? Example = High performance, PCI-e Link State Off High performance
* Press the monitor Menu button to open the monitor OSD (On Screen Display). The bottom of that screen should show a resolution. What is listed? 1920x1080 tried with 59, 60 and 75 refresh rates
* Was the monitor purchased directly from Dell or some reseller? reseller

Any help would be greatly appreciated, 

Thanks

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Dell "P2414H"

January 8, 2017, 11:56 am
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Hi all.

Encountered an interesting problem when connecting the Dell monitor "P2414H":

When I connect a VGA cable or DP monitor works fine, the DVI-D cable at first shows nothing, then there is a sign warning about leaving in the saving mode.

1.Changed cable, used only certified DVI-D, change them all.

2. Used different system blocks with different graphics cards.

3. Self-test monitor spent.

4. Resets all settings to default.

5. In the menu, set the signal input and auto and DVI-D.

6. Driver DELL monitor installed

Help with solution to this problem, the monitor is very good, do not want to lose him.

Maybe at home how to change the firmware or other options.

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S2417DG Displayport issues

January 8, 2017, 12:28 pm
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My PC is a custom built with a i5 4690K, and a GTX 970.

I had the S2417DG plugged in via Displayport for a little over a month and then I attempted to use the overclock utility on the monitor to have it run at 165hz. After disabling the overclock, as the 165hz was not displaying, the displayport in the monitor has ceased to function. I have tried the following things:

  • Factory reset the monitor
  • Reset (under display in the OSD)
  • Different Displayport cable
  • Reinstalling the nVidia drivers
  • Reinstalling the Dell drivers

I have confirmed that the panel in the monitor works via hdmi (which only supports 60hz and as such is not a solution). I have also confirmed that the displayport on the 970 and the cable used works with a different monitor, which leaves the displayport in the S2417DG as the only "link" in the chain not working.

Any ideas?

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Unlocking U2711 while there is no display signal at the same time

January 8, 2017, 4:26 pm
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Hi;

I got a U2711 display. Somehow, i managed to get the display locked, so a padlock picture shows up each time I press the menu button (or at least this is how i assume we call the button immediately above the power button). 

All tries to get it unlocked by holding the menu button pressed for 15-20 secs are useless since the unlock procedure is being interrupted by the "No  HDMI Cable" message.

Connecting an HDMI cable to both of my computers didn't help and the display kept showing "No HDMI Cable" message and the lock is there each time i press the menu button.

Any ideas what could be done here? Any way to factor reset the monitor?

Thanks

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Desll S2417DG random disconnect with USB ports

January 8, 2017, 10:52 pm
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I often have either portable hard drives plugged in to the two USB 3.0 ports on my Dell S2417DG, or a mouse/keyboard combo. Randomly, I will see both devices turn off and turn back on, as if they are losing power for a bit and then are reconnecting. I am always actively using the computer. Is there anything I can do about this? Kills any file transfers I am doing and is a general inconvenience. 

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Dell E2014H: input timing not supported when connected via HDMI switcher

January 9, 2017, 1:33 am
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Hi,

I have eMachines E644G laptop (= AMD Radeon HD 6310) attached to a Dell E2014H monitor via HDMI cable and HDMI to DVI-D connector, and it works fine, no problems here.

But I need to rearrange my setup and connect laptop to monitor through HDMI switcher. Not sure about the exact model, it's a VConn 4 to 1 HDMI device with 2K\4K\3D support (identified as SyncMaster B2230H by the system, though no connection to Samsung). Never had a problem with it until now. Upon plugging laptop in it, monitor says "input timing not supported... switch to 1600x900 @ 60Hz", even though it's the very same resolution I've switched it to.

At first, I thought HDMI switcher is the problem, but interestingly enough if I attach HDMI to VGA converter to its output and connect the thing to VGA port of the same monitor it works and outputs native resolution. The image understandably is a bit softer, so I'd like to connect it directly to DVI port. Tried multiple HDMI cables and HDMI-DVI cable but no luck -- it outputs all resolutions, like 1440x900, even some resolutions monitor doesn't suppose to support such as 1920x1080, but NOT its native resolution.

* What is the 20 digit alpha-numeric monitor serial number and A0x revision?
CN-0PD06D-72872-4AD-A8CM A00

* To what computer model is the monitor attached?
eMachines E644G

* What video card/GPU is in the computer?
AMD Radeon HD6310

* What video out ports are on the video card/GPU or computer?
HDMI and VGA

* List all monitor cabling attached to the computer and the ports they are using
Laptop (HDMI out)> HDMI (5m) > HDMI Switcher > HDMI-DVI (2m) > Monitor (DVI-D in)

* What Windows power plan?
Balanced

* Press the monitor Menu button to open the monitor OSD (On Screen Display). The bottom of that screen should show a resolution. What is listed?
1600x900 @ 60Hz

* Was the monitor purchased directly from Dell or some reseller?
From reseller

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U2515H Monitor and XPS 8700

January 9, 2017, 5:54 am
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Quick question. I'm going crazy trying to connect my new monitor to my XPS 8700. I purchased a DVI-D cable yesterday to plug into my video card outlet. It has a DVI-I connector. This should work, I think, with my display port. There should be no need to use my mini display port cable at all. Just the display port.  Is this correct?

Am I missing anything? I should also add that I've just now run the installation disk. I did not run it before my previous attempts.

Thanks for any help!

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Dell u2417h - Dust behind panel and question about monitor hood.

January 9, 2017, 9:43 am
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Hello, I am using the Dell u2417h a I noticed bright dot. I first thought that it is stuck pixel but when I took picture, which was really hard since it wasn't stuck pixel I saw dust particles get under the screen. I wiped and cleaned the screen using microphobix cloth and LCD screen cleaner. The result was same. The dust particles is in the middle of 4blue pixels, sorry for the quality but since it is small (but visible) my phone had problems to fucos on it. Please zoom at maximum size thanks. The second question is about monitor hood? Can I get one? If so where? Does Dell sell it? Thanks and here is screenshot:

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Dell U2417H displayport daisy chain mirrors, but does not extend.

January 9, 2017, 12:03 pm
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I have 2 new dell U2417H which I am trying to connect to my machine via daisy chained displayport. The computer I have it connected to is an HP 400 G3 SFF.  I have confirmed that this computer supports MST via displayport. The current configuration of the connections are as follows:

CPU DP > First Monitor mDP input > First Monitor DP output > Second Monitor mDP input

Both monitors currently have displayport 1.2 enabled. I have done factory resets to both just to be sure. 

Even though the display is mirrored on both monitors, windows does not detect more than one monitor attached.  I am running a fresh install of windows 10 64 bit (I have also tried it on an identical machine fresh out of the box with the same result). I have updated the video drivers to the latest release. It is an onboard Intel HD 530 which supports multistream via displayport. 

Is there any issues with using mDP ports instead of full sized form factor displayports?  Currently The monitors only came with mDP to DP cables and the new cables are on the way, but are a couple of days away. From what I can tell, using mDP shouldn't be an issue because there is no difference other than they are different form factors.

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U2414H, Audio-Line out not working when powered off

December 24, 2016, 1:30 am
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Couldn't find an answer under Support for Dell U2414H. Googling it didn't help either. Connected the speakers to Audio-Line out. All works fine, but as soon as the screen turns off, the speakers stop playing. I know there's a way to keep USB devices working with screen turned off (and it works), but it doen't seem to do the trick for speakers. Is there any way (apart from never dimming the sreen off, of course) to make speakers work (connected to monitor)? Surely, I can connect the speakers to a PC soundcard, but that's not the question.

Thank you in advance!

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Pairing E-port Replicator with MDS14 Dual-Monitor Stand Base

December 24, 2016, 5:24 am
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Need a better docking solution to pair the E-Port Plus, 130W Advanced Port Replicator, USB 3.0 for Latitude E-Family (331-6304) INSIDE the BASE of the Dell MDS14 Dual Monitor Stand (332-1236).

Looks like there should be some kind of plastic-insert to keep the eport flush with the Dual-Monitor base.

Currently it slides around when docking/undocking - and some of the cable are hard to seat in the eport because the base slopes from front to back.

Anyone know if there is a "pairing-insert" that can fit these together correctly..?

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S2417DG screen glows near bezel

January 10, 2017, 1:35 pm
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On the bottom of the screen near the bezel there is a blue glow. It is especially visible when the screen is black. Is there anything I could do to try to reduce it or get rid of it? I read somewhere that it is a defect and the monitor needs to be replaced.

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Sound

January 10, 2017, 1:08 pm
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Dell U2713HM - DVI to USB-C on MacBook Pro 2016

January 10, 2017, 4:04 pm
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Hi, I'm trying to connect my Dell U2713HM monitor to my new Macbook Pro 13 inch with touchbar, using a DVI-D dual link to USB C cable. Doing this, I don't seem to be able to get the full resolution of 2560x1440 the monitor is capable of, but I'm limited to 1920x1080. After requesting more info from Apple and the cable manufacturer, the question seems to be if the U2713HM I have supports an emulated Dual Link DVI-D signal or not? Some more specs: DELL U2713HM Monitor, rev A01, Build: April 2013 Serial: CN-0GK0KD-74445-34A-CFCL Service Tag: 4K3J7X1 StarTech CDP2DVIMM1MB USB-C to DVI-D cable, supports 2560x1600 resolution MacBook Pro 13-inch, 2016, Four Thunderbolt 3 Ports. macOS Sierra 10.12.2 Any ideas? Thanks
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