The monitor CD has a file (CPRM.dll) which needs to be loaded for the RealTek card reader to function.
* Be sure that the monitor USB upstream cable is connected to the monitor and a USB port on the computer
* Insert the monitor CD
* Run the setup.exe program to start the installation
* At the end of the procedure, press [Finish] to complete the installation
* You can also download the driver ZIP file from my share here:
http://pages.suddenlink.net/downloaddell/MonitorCardReader.zip
* Once saved to your desktop
* Unzip the file
* Open the newly created folder and run setup
* Restart the computer when finished