Hello,
I have a new UP2414Q on Displayport with 30Hz and X-Rite i1Display Pro with the Dell UltraSharp Calibration Solution 1.5.3. and Windows 8.1
If I try to calibrate to native, adobeRGB or SRGB -gamut and brightness to 80 cd/m² I get a terrible greenshift. The greenshift is as bigger as lower the brightness. With native brightness the greenshift is verry low, but not 0.
Native brightness is useless for softproofing, 80 cd/m² and White Point of 5000 Kelvin is needed.
This 5000 Kelvin Whitepoint is not in the presets of the Dell UltraSharp Calibration Solution. If I try to set this whitepoint manually the software crashes every time I start the calibration.
I found out that the Dell UltraSharp Calibration Solution starts with the color calibration and after that it sets the target brightness. All other calibration software (not from x-Rite) do this vice versa. I think thats the reason why the calibration fails.
I also have a calibrated eizo cg222w. If I set both monitors side by side the difference (because of the green shift) is critical, even in the Adobe/SRGB factory presets. It is possible to measure the Dell-monitor, and set this as the target for the Eizo, and it works perfect. Both monitors are identically in brightness and whitepoint and in the green
But this is not what I want to have.
My questions are:
- is the greenshift a general problem of the UP2414Q ? - I found some personal reports from privat users that indicates that...
- Is a change in the Dell UltraSharp Calibration Solution planned to set the brightness first and calibrate after (not sure if that will help)
- What are Dells warranty conditions to tha point? Which deltaE the user have to accept?
Thanks for Your Help
Best Regards
Frank