Hi All,
I'm trying to get the Dell Display Manager to recognise my U2412M monitor with little success. Using a DVI connection and DDC/CI is enabled on the monitor. Followed a few suggestions from the forum and general google searching but so far no success. I was also having the same problem with a U2414H (now sent back) over DP (mini) connection.
- DDM is version 1437
- Windows 7 x64 Ultimate
- AMD/ATI Radeon R290 Gigabyte Card (GV-R929OC-4GD)
- Catalyst version 13.12 (2D 8.01.01.1360, Direct 3D .14.10.01001)
DDM Diagnostic report (possible issues in BOLD)
Diagnostic Report, generated 28/01/2014 (6.1.7601)
Copyright (c) 1995-2014, EnTech Taiwan.
Version = 1.20.0.1437
OS = 6.1.7601.2.Service Pack 1
Mechanism = 7
////////////////////////////////////////
22:46:34.432...LanguageID = 0409 0409 0809
22:46:34.452...Monitor power mode change to ON
22:46:34.621......NB: softOSD DDC/CI service detected
22:47:34.640......Warning: softOSD has not released the bus
22:47:34.640...Starting enumeration
22:47:34.642...1. DELA07A.0FFXD32G513L on AMD Radeon R9 200 Series
22:47:34.642......Adapter name = \\.\DISPLAY1
22:47:34.643......Monitor name = Dell U2412M(Digital)
22:47:34.643......Vendor ID = 1002
22:47:34.643......Bus location = 0300
22:47:34.643......GPU driver = aticfx64 8.17.10.1247
22:47:34.643......Flags = 08000005.00000003
22:47:34.644......Display tag = 8F28807A
22:47:34.644......Monitor number = 1
22:47:34.644......Monitor handle = 00010001
22:47:34.644......Raw EDID = 00FFFFFFFFFFFF0010AC7AA04C3331350717010380342078EAEE95A3544C99260F5054A1080081408180A940B300D1C0010101010101283C80A070B023403020360006442100001A000000FF0030464658443332473531334C0A000000FC0044454C4C2055323431324D0A20000000FD00323D1E5311000A202020202020008F
22:47:35.618......Testing cap string length on monitor handle 0x00000001, Dell U2412M(Digital); returns 250
22:47:35.618......OS device handle = 00010001.00000000
22:47:35.618......Capabilities string = (prot(monitor)type(lcd)model(u2412m)cmds(01 02 03 07 0c e3 f3)vcp(02 04 05 06 08 10 12 14(04 05 06 08 09 0b 0c) 16 18 1a 52 60(01 03 0f) aa(01 02) ac ae b2 b6 c6 c8 c9 d6(01 04 05) dc(00 02 03 05) df e0 e1 f0 fd)mswhql(1)asset_eep(40)mccs_ver(2.1)) (cached)
22:47:35.620......Discarding unsupported display: DELA07A.0FFXD32G513L on AMD Radeon R9 200 Series
22:47:35.622...Ending enumeration
22:47:35.623...New=DELA07A000000030000
22:48:10.400...\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
22:48:10.400...Dump: complete Windows device enumeration
22:48:10.401...1.DeviceName = \\.\DISPLAY1
22:48:10.401.....DeviceFlags = 08000005
22:48:10.401.....DeviceString = AMD Radeon R9 200 Series
22:48:10.401.....DeviceID = PCI\VEN_1002&DEV_67B1&SUBSYS_228F1458&REV_00
22:48:10.401.....DeviceKey = \Registry\Machine\System\CurrentControlSet\Control\Video\{0F64AA04-6F76-4BB3-A094-3F65D4FDDEDC}\0000
22:48:10.402.....a.MonitorName = \\.\DISPLAY1\Monitor0
22:48:10.403.......MonitorFlags = 00000003
22:48:10.403.......MonitorString = Dell U2412M(Digital)
22:48:10.403.......MonitorID = MONITOR\DELA07A\{4d36e96e-e325-11ce-bfc1-08002be10318}\0005
22:48:10.403.......MonitorKey = \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0005
22:48:10.403.......Raw EDID = 00FFFFFFFFFFFF0010AC7AA04C3331350717010380342078EAEE95A3544C99260F5054A1080081408180A940B300D1C0010101010101283C80A070B023403020360006442100001A000000FF0030464658443332473531334C0A000000FC0044454C4C2055323431324D0A20000000FD00323D1E5311000A202020202020008F
22:48:10.404...2.DeviceName = \\.\DISPLAY2
22:48:10.404.....DeviceFlags = 08000000
22:48:10.404.....DeviceString = AMD Radeon R9 200 Series
22:48:10.404.....DeviceID = PCI\VEN_1002&DEV_67B1&SUBSYS_228F1458&REV_00
22:48:10.404.....DeviceKey = \Registry\Machine\System\CurrentControlSet\Control\Video\{0F64AA04-6F76-4BB3-A094-3F65D4FDDEDC}\0001
22:48:10.405...3.DeviceName = \\.\DISPLAY3
22:48:10.405.....DeviceFlags = 08000000
22:48:10.405.....DeviceString = AMD Radeon R9 200 Series
22:48:10.406.....DeviceID = PCI\VEN_1002&DEV_67B1&SUBSYS_228F1458&REV_00
22:48:10.406.....DeviceKey = \Registry\Machine\System\CurrentControlSet\Control\Video\{0F64AA04-6F76-4BB3-A094-3F65D4FDDEDC}\0002
22:48:10.406...4.DeviceName = \\.\DISPLAY4
22:48:10.406.....DeviceFlags = 08000000
22:48:10.406.....DeviceString = AMD Radeon R9 200 Series
22:48:10.407.....DeviceID = PCI\VEN_1002&DEV_67B1&SUBSYS_228F1458&REV_00
22:48:10.407.....DeviceKey = \Registry\Machine\System\CurrentControlSet\Control\Video\{0F64AA04-6F76-4BB3-A094-3F65D4FDDEDC}\0003
22:48:10.407...5.DeviceName = \\.\DISPLAY5
22:48:10.407.....DeviceFlags = 08000000
22:48:10.407.....DeviceString = AMD Radeon R9 200 Series
22:48:10.408.....DeviceID = PCI\VEN_1002&DEV_67B1&SUBSYS_228F1458&REV_00
22:48:10.408.....DeviceKey = \Registry\Machine\System\CurrentControlSet\Control\Video\{0F64AA04-6F76-4BB3-A094-3F65D4FDDEDC}\0004
22:48:10.408...6.DeviceName = \\.\DISPLAY6
22:48:10.408.....DeviceFlags = 08000000
22:48:10.408.....DeviceString = AMD Radeon R9 200 Series
22:48:10.409.....DeviceID = PCI\VEN_1002&DEV_67B1&SUBSYS_228F1458&REV_00
22:48:10.409.....DeviceKey = \Registry\Machine\System\CurrentControlSet\Control\Video\{0F64AA04-6F76-4BB3-A094-3F65D4FDDEDC}\0005
22:48:10.409...7.DeviceName = \\.\DISPLAYV1
22:48:10.409.....DeviceFlags = 00200008
22:48:10.409.....DeviceString = RDPDD Chained DD
22:48:10.410.....DeviceID =
22:48:10.410.....DeviceKey = \Registry\Machine\System\CurrentControlSet\Control\Video\{DEB039CC-B704-4F53-B43E-9DD4432FA2E9}\0000
22:48:10.410...8.DeviceName = \\.\DISPLAYV2
22:48:10.410.....DeviceFlags = 00200008
22:48:10.410.....DeviceString = RDP Encoder Mirror Driver
22:48:10.411.....DeviceID =
22:48:10.411.....DeviceKey = \Registry\Machine\System\CurrentControlSet\Control\Video\{42cf9257-1d96-4c9d-87f3-0d8e74595f78}\0000
22:48:10.411...9.DeviceName = \\.\DISPLAYV3
22:48:10.411.....DeviceFlags = 00200008
22:48:10.411.....DeviceString = RDP Reflector Display Driver
22:48:10.411.....DeviceID =
22:48:10.412.....DeviceKey = \Registry\Machine\System\CurrentControlSet\Control\Video\{b043b95c-5670-4f10-b934-8ed0c8eb59a8}\0000
22:48:10.412...Total number of monitors enumerated = 1
22:48:10.412...\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
Is this a 'bug' with DDM not picking up the monitor name correctly or a setup issue with Windows/Monitor?
I also have Powernap v1.3.1 installed and running
Thanks in advance for any help