Hello,
I have had this U2311H monitor for 4 years now, and it's connected to Dell XPS 8300 desktop.
The monitor has two USB ports on the left, and for some strange reason both stopped working recently.
I have done the following:
1. Unplug the power cable for the monitor, and replug in for the monitor.
2. Unplug the upstream USB cable ( between the monitor and the desktop), and re plug in.
3. Move the upstream USB cable to a different USB port on the desktop while the monitor is powered off.
to no avail. :(
What else could I do to make the USB ports on the monitor work? I am losing 2 convenient USB ports and kind of desperate.
Thanks in advance!
Jason