I have a new U2413 monitor, that I am trying to calibrate using Dell's UltraSharp Color Calibration Solution 1.0.0 tool. I have a i1/ x-rite Display Pro tool as required. The i1 x-rite works perfectly, when using x-rite's generic software, but fails when I try to use that "Dell UltraSharp Color Calibration Solution 1.0.0 program".
I bring up the UltraSharp program, select sRGB, and click on "next". I place the i1Display on my screen as the program says to do, and click "Next". A large Black square, appears on the screen, then the screen turns Red, then turns Green. It always stops there, and the followering message always appears: "Dellcolo Application has stiopped working" ?
I have downloaded the Ultrasoft program from Dell twice, but always get the same failure. Any Help out there?
