S/N: CN-0P1V6N-74445-4CA-182L
Computer models:
- Intel NUC BOXD54250WYKH1 Intel 4th Gen Intel Core i5-4250U with Intel HD Graphics 5000
- Microsoft Surface Pro 3 Intel Core i5-4300U
- Lenovo T440 Intel Core i5-4300U
OS: Windows 8.1 Pro x64
Video Card: Intel HD Graphics 5000
Video card driver version:
Intel NUC = 10.18.14.4156
MS Surface Pro = 10.18.14.4156
Lenovo T440 = 10.18.14.4156
What video out ports are available on the video card? Mini DisplayPorts only
What cable are you using to attach the video card to the monitor:
PC (mDP)--->(DP) U3014 (DP)--->(DP) U3011
Press the monitor Menu button to open the monitor OSD (On Screen Display). The bottom of that screen should show a resolution. That resolution should match the monitor default resolution = 2560x1600 @ 60Hz; resolution on OSD matches default resolution in OS.
Full description of the monitor issue:
- U3014 does not wake up from sleep when DisplayPort 1.2 is enabled from OSD. With DP 1.2 disabled, monitor wakes up as expected.
- With DP 1.2 enabled, I have to power cycle the primary monitor in order for it to wake from sleep.
- I've taken all of the recommended steps outlined by Chris in the Forums (i.e. reset to factory default, Self-Test and BID, USB sleep options, etc.)
- The monitor has been replaced once
- The intel NUC has been replaced once
- Tried windows 7, 8.1 Pro, 10 Tech Preview
- I also have a case opened with Intel on this issue to see if it's a HD 5000 issue
Was the monitor purchased from Dell or some reseller? Through a reseller