I went to calibrate my U2413 monitor for the first time. Took me a little while to buy a i1Display Pro since that did not come with the monitor. I plugged in the i1Display Pro and ran the Dell UltraSharp Color Calibration Software. Like many other people in the forum before me. I received the error about 5 seconds into the setup for the software "Could not prepare the display for calibration. Error communicating with the display." At first I thought it might be an issue with the USB cable.
However, after reviewing the forum, there is clearly a software glitch that has been going on for some time, appears over a year. It is surprising that they have not done a fix. Additionally, when you go to the check for updates feature on the software to look for updated drivers/software, all you get is a blank screen at Xrite.com. Does that mean there are no newer drivers or just that the software and the Xrite.com site are not integrated. Have found a large number of dead links on the Dell site in general.
I am not sure here to go for an updated driver of other solution. Has anyone tried moving to the Spyder calibration software to see if it has better results?
The computer to which the monitor is connected is running Windows 8.1 so it is not a Mac issue.