I purchased the x-rite i1 DisplayPro in early Nov., and it worked fine with my Dell U2410 monitor using x-rite's software.
I purchased a Dell U2413 monitor in early Dec., and rec'd it a week ago.
I followed instructions to remove x-rite's software and the separate driver, including related folders. I then restarted the system.
I found [View:en.community.dell.com/.../19539702:550:0]
and downloaded ver. 1.5.7 of the calibration software and installed it.
I am unable to run Dell's xrite calibration solution past the 2nd screen in any mode; it crashes on the third "measurement" screen, apparently due to "Fault Module Name: atiadlxy.dll"
I obtained an older, smaller version of atiadlxy.dll (352KB) and replaced the original (880KB) and was able to get the calibration to run; however, I am unable to select the option, "Adjust brightness, contrast, and RGB gains manually," an option I'd much prefer to use.
Name: Dave
Email address: [del}
Shipping address: [del]
Phone number: [del]
Monitor order number: 732929282
Monitor 20 digit alphanumeric serial number: CN-0XTXXK-72872-4A7-CEWL
Operating system: Win7-64 Pro, SP-1
Video card: Radeon 7700 Series
Video card ports tested:
Issue: Latest version of “Dell UltraSharp Calibration Solution Setup 1.5.3.exe” (DUCS) software crashes at 2nd screen while trying to calibrate one day old Dell U2413 monitor, using x-rite i1 Display Pro hardware (no x-rite software is installed; it’s entirely DUCS).
Troubleshooting performed: Have error details; see below
* Monitor Factory Reset done = Yes
* Monitor failed Self-Test and Built-in Diagnostics = No
* Post further troubleshooting = See error details below
Problem signature:
Problem Event Name: APPCRASH
Application Name: Dell UltraSharp Calibration Solution.exe
Application Version: 1.5.3.15479
Application Timestamp: 52f8c032
Fault Module Name: atiadlxy.dll (Dave: located at C:\Windows\SysWOW64\, dated 9/15/14; no other software installed that day, per “Programs & Features”;
Also, C:\Windows\System32\atiadlxx.dll exists, also dated 9/15/14; may have installed/uninstalled something that day)
Fault Module Version: 7.14.30.1301
Fault Module Timestamp: 54176134
Exception Code: c0000005
Exception Offset: 0007ca0e
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
