I have a pair of U2413, these were connected to USB 2.0 ports on my computer system. However, I thought to get the higher speed through their built in USB 3.0 hubs I would install a USB 3.0 PCIe card into my PC. However, this is when my problems started.
I have installed the USB 3.0 card into my PC and it works perfectly with my WD Passport drives. However, when I try to connect one of my U2413 to the USB 3.0 input on my PC with the DELL supplied USB 3.0 cable, I get the "Ping Pong" sound, then first windows displays a message saying it found an NEC route hub then it says "This device would work faster if connected to a USB 3.0 input" ?
Next as it installing drivers, I open the message box and it has 4 devices, saying searching window update for drivers? Then a device come up with a big Red X device unplugged? Then a couple of NEC route hubs appear with constant "Ping Pong" noises. The device with the Red X stays there saying unrecognized device? Which I can only imaging is suppose to be the Realtek card reader, as that doesn't appear at all in the device manager?
The "Ping Pong" Noises carry on and never stop about once every couple seconds till I unplug the USB Monitor cable to shut it up!
If however I replace the Monitor USB 3.0 cable into a USB 2.0 port on my PC everything comes up as normal after a few second including a Realtek card reader in my device manager.
I can only assume there is something wrong with these Monitor's USB 3.0 hubs when trying to run them from a USB 3.0 port?
Can you please explain what is going on here? and is the a firmware upgrade for this hardware as my monitors are version A00?