S/N: CN-0293M3-64180-29A-6CMT
REV: A00
Computer Model: Self built desktop
OS: Windows 8.1 64-bit
Gfx Card: PNY GTX 770 2GB
Ports on card: 2 DVI
* What cable are you using to attach the video card to the monitor? I tried using a DVI-VGA to VGA on the monitor, and just a DVI cable. Both have the same problem.
* Are you using the Dell supplied cable? No
* Press the monitor Menu button to open the monitor OSD (On Screen Display). The bottom of that screen should show a resolution. That resolution should match the monitor default resolution. It is correct.
* Can you post a video of the issue? There is no need in this case.
* Full description of the monitor issue? My monitor has some image retention on the left side. It was there yesterday and then eventually went away. Now it is back again today and it won't go away. I ran the LCD Conditioning overnight and it didn't help. I did the diagnostic (holding buttons 1 and 4 with cables unplugged) and it still had the image retention.
I'm pretty sure the monitor needs to be replaced, I was hoping it was within warranty. I think I got it 2 years ago.