Edit: Was trying to reply to one of the horizontal line posts but ended up creating my own thread. I only saw "New Post" which I assumed would not create a new thread because there's also a "New Thread" button. Tried to delete this post but nothing happened.
http://en.community.dell.com/support-forums/peripherals/f/3529/t/19514483.aspx?PageIndex=2
In any case...
Just purchased one last week on sale and experienced the same problem. I've requested an exchange, though I'm not sure I should expect anything different. Thanks for posting this, using your photo it was easy to confirm I had the same problem.