We've got a Dell 2161DS KVM switch and it works great, locally.
But I novice there was a LAN port on the back and did some reading and it appears I should be able to connect to this device remotely. However, when I try and connect to it's IP address I have no lock.
I hooked to access the console using hyperterm and there is a Password prompt so I cannot get into the configuration screen. Of course NO ONE left at the company has any idea of what the password is for this box. I read there is rumours of a some sort of tool that will reset the box to factory defaults but whenever I follow the links they're broken.
I cannot connect to the device via the network (i see the IP address X.X.21.170, 255.255.255.0)
I cannot do anything on the Console as I don't have the password been guessing for weeks.
Am I out of luck or is there a way to reset the box? (I can supply a serial #, etc)