I am trying to add a Dell Monitor S2340M to a Dell Dimension 3000 series running Windows XP SP3 32 bit. The driver disk doesn't have Win XP 32 bit drivers, Dell's website doesn't list them, just Vista 32 bit and up and the box doesn't say no drivers available for Windows XP. With the windows generic driver the GUI doesn't even function ie: can't even get the cursor in log on box. The everything works just fine when booted into VGA mode on the boot menu, just a horrible display. In the Device Manager NO yellow exclamation symbol next to the monitor which says PNP Monitor not Dell S2340M.
This is for a customers computer. He initially wanted an Acer S230HL, no where on the box did it say 64 Bit drivers only. We returned it and I recommended a Dell monitor. He chose the Dell S2340 and paid more for it. I ran the installation disk, it said it found the right driver 059 I think same bad non functional display. Back into VGA mode and your website doesn't list any XP drivers????? I live in a small town and have a good reputation as a PC tech, only now I have one extremely unhappy customer using VGA mode on his computer after returning the first monitor he bought and buying the one I recommended the Dell S2340M. Surprise, no driver's for Windows XP 32 bit either. Now, I not only have an extremely unhappy customer, I have a hostile one. Does Dell no longer support Windows XP? If so why don't they tell the world so we avoid your products if still using XP and put that printing on the boxes? Where are the drivers for the S2340M monitor for both Win XP 32 and 64 bit to down load? Do they even exist? Help me out here fella's, you're killin me.
Chris S.
A.S Information Technology
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