Hello,
I bought two Dell monitors, which are U2414H in January 2014. Recently (from May), one of the two monitors is automatically turning off. It is very irregular; sometimes, it turned off within 20 minutes, and sometimes it turned off automatically in 2 hours. I reset the monitor as factory status, but it did not solve the problem. Also, I switched the inputs of both monitors, but the particular monitor still turned off automatically. This week, I tested the monitor which has the auto-power-off problem with another desktop computer and another laptop computer. I found that it still turned off automatically. Is there any way that I can fix this problem? Please advise me on this. By conducting some searches, I found that some people also had the same problem. I am wondering whether this is a typical problem for this monitor, and do I need to exchange it?
Thank you.
-Youngseek