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Color calibration problem with monitor U2713H

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Trying to calibrate monitor Dell Ultrasharp U2713H  using application Dell Ultrasharp Color Calibration Solution and x-rite i1 Display Pro device when I start the application the display gets a  magenta background. If  I continue the calibration process  when it gets to [Step 2 of 7] Measuring calibration patch 44 of 44.the application crashes and I get the following message on the screen:

" DellColo Application stopped working properly due to a problem.  Windows will close the application and will let you know if there is a solution".

After closing the application I have to restart the computer to get rid of the strong magenta background.on the screen.

I use Windows 8.1 Pro.

I would very much appreciate your help to solve the problem and to be able to calibrate the U2713H display.

Regards


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