Model: UP2414Q
S/N: CN-06X55C-74445-410-5211
Rev: A00 (Jan 2014)
OS: Windows 7
GPU: GTX 670
Input: DisplayPort (using standard DP cable, not the provided mini-DP to DP)
So, I just received this monitor and am unable to access the menu - which is particularly problematic as I can't enable DP 1.2 and am stuck at 30hz.
When trying to press any of the menu buttons, the bottom one always lights up (this corresponds to 'Exit'). I've tried holding down the exit button for 10-20 seconds (which apparently unlocks the menu), before and after a power cycle, but the problem persists.
I am able to access the test/diagnostic screen, by holding down the menu button and the top button, but that is the only thing I seem to be able to access. I'm not sure if the menu is locked or not, as there is no visual indicator on the screen. The other elements from the OSD do seem to work, such as the icon indicating what input is currently being used and the sleep mode notification.
Is there something simple I am overlooking here, or will I need to send it back?
