Hello
I have a problem with the Dell Monitor listed in the title. The monitor does not function using DVI - HDMI. I have two laptops both with HDMI ports and neither is detected by the Dell or vice versa. The VGA port works perfectly. So does the USB port. DVI - HDMI does not function and I have tried with numerous cables. One laptop is running Windows 8 x64. The other Windows 7 x64. I have been unable to reference a Dell monitor on the official Dell website for my revision which is A0 01. Only revision A0 00 is mentioned. I have tried to extract the Service codes and various data using dell software as none are present on the display. The alphanumeric's generated are as follows:
NUSGQEK006237124427600
However this is not recognised by the Dell Service tag entry field as it is too long. Any advice on how I can get the monitor working or diagnostics I should run would be greatly appreciated.
Thanks, Simon